Rethinking Dyslexia Privacy Policy  

Introduction

This Privacy Policy outlines 'Rethinking Dyslexia's' practices with respect to information collected from users who access our website: www.rethinkingdyslexia.co.uk or otherwise share personal information with us. 

Grounds for data collection 

Rethinking Dyslexia takes the security and privacy of personal data seriously and ensures that personal data is processed in a transparent and lawful manner.

The gathering and processing of data is a fundamental requirement of our business activity to maintain relationships with individuals. At all times we will comply with our legal obligations under the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security.

This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data. Personal data is any information about you that enables you to be identified. Most of the data we use is sensitive data as it includes much more than just identification.


When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What personal data do we collect?
In order to fulfil 'Rethinking Dyslexia's' services and contractual arrangement, it is necessary to gather personal data. The nature of this data and how this is gathered depends on what services you might use.
We may collect some or all of the following personal data:
  • Name
  • School/place of work
  • Date of birth
  • Address
  • Performance, behaviour, and health information
  • Email address
  • Telephone number
  • Job title
  • Profession

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers.

How is personal data stored?

  • We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
  • Contact data of school staff will be reviewed on an annual basis to ensure accuracy of data held
  • We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
  • The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
  • All files are secure and password protected; our servers are password protected; all filing cabinets are locked.
  • We may share your personal data with other organisations involved in the assessment, usually the referring institution, this is to allow for the assessment process to take place.
  • If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
  • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
  • We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

User Rights

Under the GDPR, you have the following rights, which we will always work to uphold:
  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  • The right to access the personal data we hold about you. 
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. 
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. 
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the contact form available on the website.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the site or the information we collect about you and how we use it, you can contact us at: sasha@rethinkingdyslexia.co.uk
Telephone: 07799142216
Last Modified 30th October 2023